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  1. Core Features
  2. Marketplace
  3. Drop Pages

Refunding

Not everything was meant to be...

Sometimes limited sales do not see the demand a creator was expecting. In these instances drops will become refundable.

  1. When a primary sale fails to reach its required minimums or if a sold item is determined to have a copyright issue after a sale starts, the sale will close and a refund button will appear.

  2. After pressing "Refund Order," you will see a popup confirming the amount of items from a drop that you are refunding, the amount you will receive, and your updated DYLI cash balance as a result of the refund.

  3. Upon confirming, your refund will execute, you will receive a confirmation, and your DYLI balance will update.

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Last updated 6 months ago

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